FAQ
All Sales Are Final
NOTICE:
Please read product descriptions before making a purchase. Making a purchase means you have agreed to all the processing times and the return policy.
Do you do custom orders?
Unfortunately at this moment i don't do custom orders
Shipping Policy:
» Order will be packed and shipped within 3-5 business day (monday-friday)
» If incorrect mailing addresses provided, Studio0970 will not be held liable / responsible for lost or incorrect packages due to incorrect mailing addresses provide. Orders will be shipped to the address that is provided.
Please make sure that you have entered the right mailing address. If you notice that you put in the wrong address after placing order and we have not shipped it yet, we will update your address so please let us know right away. If you didn't receive your item due to wrong address you have provided you will be responsible for the re-shipping cost. Please keep track of your delivery day so you know when its being delivered. Unfortunately, Package Theft is not covered with Shipping insurance and we cannot/will not replace orders or refund orders at our expense.
» At this time we only ship within the US
Return Policy:
Due to being a small business we are not accepting any returns or exchanges. If you have any problems with your order please email us as soon as possible.
Once your order leaves our hands at the post office we are not responsible for it. If your package is lost, stolen, delayed or damaged please contact your post office and file a claim with them.